We all know that all the Apple products are most expensive products in their category because that Apple products are always on the top quality list and their after sales customer service is also great.It is always possible that during manufacturing of products some faulty hardware could have been used.This thing happened with the most recent launch of iMacs as it has been reported that some units of iMac has faulty 1TB Hard drive.
The iMac sold from May to July 2011 has 1TB Seagate HDD and some of those have hardware problem which may cause damage to the user data in future.But Apple doing the right thing as they are calling all the faulty hardware back and replacing it with the new one without any cost.The owner of the iMac are being notified by email as soon all the faulty hard drives would be changed.
You can also complain about your HDD problem and then after confirmation you Harddrive would be changed.This is what Apple has mentioned of their website.
Apple has determined that a very small number of Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems, may fail under certain conditions. These systems were sold between May 2011 and July 2011.
Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.
Apple is contacting affected iMac owners who provided a valid email address during the product registration process to let them know about this program. If you have not been contacted, but think you have a 1TB Seagate hard drive, you can enter your serial number below to see if it’s part of this program.