Businesses Can Now Address Customer Concerns by Leaving Them Private Messages from Their Facebook PageAugust 8, 2015 – 11:24 am | by Steve
We all know just how bad it can get when a business starts debating customer problems publicly on its Facebook Page. I can damage your PR which is the last thing you want for your business. In light of this, Facebook have announced that they are giving businesses the option discussing such problematic issues privately with their customers with complains.
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